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{{Short description|Usage of online data for individuals advertising}}
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'''Microtargeting''' is the use of online data to tailor advertising messages to individuals, based on the identification of recipients’ personal vulnerabilities. Such tactics can be used for promoting a product or a political candidate.<ref name="Lorenz-Spreen">{{cite journal |last1=Lorenz-Spreen |first1=Philipp |last2=Geers |first2=Michael |last3=Pachur |first3=Thorsten |last4=Hertwig |first4=Ralph |last5=Lewandowsky |first5=Stephan |last6=Herzog |first6=Stefan M. |title=Boosting people's ability to detect microtargeted advertising |journal=Scientific Reports |date=30 July 2021 |volume=11 |issue=1 |pages=15541 |doi=10.1038/s41598-021-94796-z |pmid=34330948 |pmc=8324838 }}</ref> ] ] techniques that are used often involve predictive ] (aka ]). Microtargeting's tactics rely on transmitting a tailored message to a subgroup on the basis of unique information about that subgroup.
'''Microtargeting''', often used by ] and ]s, includes ] ] techniques that involve predictive ] (aka ]). It is used by the ] ] and ] political parties, as well as candidates to track individual voters and identify potential supporters. The term "microtargeting" was coined in 2002 by political consultant Alexander P. Gage.<ref>{{Cite web|url=https://www.technologyreview.com/s/509026/how-obamas-team-used-big-data-to-rally-voters/|title=How Obama’s Team Used Big Data to Rally Voters|first=Sasha|last=Issenberg|website=MIT Technology Review}}</ref><ref>{{Cite web|url=http://theaapc.org/about-us/board-of-directors/alex-gage/|title=Alexander P. Gage|website=theaapc.org}}</ref>


They use various means of communication such as direct mail, phone calls, home visits, television, radio, web advertising, email, and text messaging, among others, to communicate with voters, crafting messages to build support for fundraising, campaign events, volunteering, and eventually to turn them out to the polls on the ] day. Microtargeting's tactics rely on transmitting a tailored message to a subgroup of the electorate on the basis of unique information about that subgroup. Microtargeting is increasingly used by ] and in ]s,<ref>{{cite book |last1=COLOMINA |first1=Carme |last2=SÁNCHEZ MARGALEF |first2=Héctor |last3=YOUNGS |first3=Richard |title=The impact of disinformation on democratic processes and human rights in the world |date=2021 |publisher=Directorate General for External Policies of the Union |url=https://www.europarl.europa.eu/RegData/etudes/STUD/2021/653635/EXPO_STU(2021)653635_EN.pdf}}</ref> including ],<ref name="Bogle">{{cite news |last1=Bogle |first1=Ariel |last2=Briggs |first2=Casey |title=How political parties are using microtargeting to sway voter choices ahead of the federal election |url=https://www.abc.net.au/news/2022-04-06/political-parties-leverage-microtargeting-for-federal-election/100958682 |access-date=23 December 2022 |work=] |date=5 April 2022 |language=en-AU}}</ref> the ] ] and ] political parties, as well as candidates who track individual voters and identify potential supporters. They use various means of communication such as direct mail, phone calls, home visits, television, radio, web advertising, email, and text messaging, among others, to communicate with voters, crafting messages to build support for fundraising, campaign events, volunteering, and eventually to turn them out to the polls on the ] day.

Microtargeting can also be used, sometimes by foreign actors, to spread ] about political candidates and events among target groups.<ref name="Ronan">{{cite journal |last1=Ó Fathaigh |first1=Ronan |last2=Dobber |first2=Tom |last3=Zuiderveen Borgesius |first3=Frederik |last4=Shires |first4=James |title=Microtargeted propaganda by foreign actors: An interdisciplinary exploration |journal=Maastricht Journal of European and Comparative Law |date=December 2021 |volume=28 |issue=6 |pages=856–877 |doi=10.1177/1023263X211042471 |s2cid=244284473 |language=en |issn=1023-263X|doi-access=free |hdl=2066/245698 |hdl-access=free }}</ref><ref name="Roberts">{{cite journal |last1=Roberts |first1=Margaret E. |title=Resilience to Online Censorship |journal=Annual Review of Political Science |date=11 May 2020 |volume=23 |issue=1 |pages=401–419 |doi=10.1146/annurev-polisci-050718-032837 |s2cid=212797110 |language=en |issn=1094-2939|doi-access=free }}</ref><ref name="Torres-Spelliscy">{{cite news |last1=Torres-Spelliscy |first1=Ciara |title=A Lie Just for You in 2020 {{!}} Brennan Center for Justice |url=https://www.brennancenter.org/our-work/analysis-opinion/lie-just-you-2020 |access-date=23 December 2022 |work=www.brennancenter.org |date=September 21, 2020 |language=en}}</ref> For example, during the 2016 U.S. election, Russian disinformation campaigns targeted ] followers and now-defunct ] exploited their data.<ref name="Dawson">{{cite journal |last1=Dawson |first1=Jessica |title=Microtargeting as Information Warfare |journal=Cyber Defense Review |date=2021 |volume=Winter |pages=63–79 |url=https://cyberdefensereview.army.mil/Portals/6/Documents/2021_winter_cdr/04_CDR_V6N1_Dawson.pdf}}</ref><ref>{{cite book |last1=116th Congress |title=REPORT OF THE SELECT COMMITTEE ON INTELLIGENCE UNITED STATES SENATE ON RUSSIAN ACTIVE MEASURES CAMPAIGNS AND INTERFERENCE IN THE 2016 U.S. ELECTION |date=2017 |publisher=] |location=Washington, DC |url=https://www.intelligence.senate.gov/sites/default/files/documents/Report_Volume1.pdf |language=en}}</ref><ref name="Rosenberg">{{cite news |last1=Rosenberg |first1=Matthew |last2=Confessore |first2=Nicholas |last3=Cadwalladr |first3=Carole |title=How Trump Consultants Exploited the Facebook Data of Millions |url=https://www.nytimes.com/2018/03/17/us/politics/cambridge-analytica-trump-campaign.html |access-date=23 December 2022 |work=The New York Times |date=17 March 2018}}</ref> Concerns about the legality and restriction of microtargeting have been raised in both Europe and the United States.<ref name="Dobber">{{cite journal |last1=Dobber |first1=Tom |last2=Fathaigh |first2=Ronan Ó |last3=Borgesius |first3=Frederik J. Zuiderveen |title=The regulation of online political micro-targeting in Europe |journal=Internet Policy Review |date=31 December 2019 |volume=8 |issue=4 |doi=10.14763/2019.4.1440 |s2cid=213562443 |url=https://policyreview.info/articles/analysis/regulation-online-political-micro-targeting-europe |access-date=23 December 2022 |issn=2197-6775|doi-access=free |hdl=10419/214099 |hdl-access=free }}</ref><ref>{{cite news |title=Two Bills Introduced to Restrict Microtargeting of Political Ads |url=https://epic.org/two-bills-introduced-to-restrict-microtargeting-of-political-ads/ |access-date=23 December 2022 |work=EPIC - Electronic Privacy Information Center |date=May 27, 2020}}</ref><ref>{{cite web |title=H.R.4955 - Banning Microtargeted Political Ads Act of 2021117th Congress (2021-2022) |url=https://www.congress.gov/bill/117th-congress/house-bill/4955?s=1&r=18 |website=Congress.gov |access-date=23 December 2022}}</ref>


==History== ==History==
Although some of the tactics of microtargeting had been used in ] since 1992, it really started to be used nationally only in ].<ref name="Vander Veen">Chad Vander Veen, Zeroing In, {{webarchive|url=https://web.archive.org/web/20061014132950/http://www.govtech.net/magazine/channel_story.php/97723 |date=2006-10-14 }}, accessed November 1, 2006.</ref> In that year, ], along with ] at the ], used it to reach voters in 18 states that ] reelection campaign was not able to reach by other means. The results were greater contacts with likely Bush voters. For example, in ] the campaign was able to reach 92% of eventual Bush voters (compared to 50% in ]) and in ] it was able to reach 84% (compared to 50% in 2000).<ref name="Dreazen">], Democrats, Playing Catch-Up, Tap Database to Woo Potential Voters, ''The Wall Street Journal'', October 31, 2006, A1.</ref> Much of this pioneering work was done by ] and his firm, TargetPoint Consulting. Although some of the tactics of microtargeting had been used in ] since 1992, it really started to be used nationally only in ].<ref name="Vander Veen">Chad Vander Veen, Zeroing In, {{webarchive|url=https://web.archive.org/web/20061014132950/http://www.govtech.net/magazine/channel_story.php/97723 |date=2006-10-14 }}, accessed November 1, 2006.</ref> In that year, ], along with ] at the ], used it to reach voters in 18 states that ] reelection campaign was not able to reach by other means. The results were greater contacts with likely Bush voters. For example, in ] the campaign was able to reach 92% of eventual Bush voters (compared to 50% in ]) and in ] it was able to reach 84% (compared to 50% in 2000).<ref name="Dreazen">], Democrats, Playing Catch-Up, Tap Database to Woo Potential Voters, ''The Wall Street Journal'', October 31, 2006, A1.</ref> Much of this pioneering work was done by ] and his firm, TargetPoint Consulting.


Also in 2004, ], a senior executive at niche content publisher and Internet giant ], owner of ], independently engaged in a form of microtargeting for the Jewish vote. "According to people familiar with the campaign, he advised the White House on how to reach each of the dozens of distinct Orthodox communities-Syrian and Hungarian, Hasidic and Haredi."<ref>{{Cite news |last=Smith |first=Ben |date=28 March 2005 |title=Bushies Kvelling Over Orthodox Jeff Ballabon |url=https://observer.com/2005/03/bushies-kvelling-over-orthodox-jeff-ballabon/ |work=] |url-status=live |archive-url=https://web.archive.org/web/20240117003426/https://observer.com/2005/03/bushies-kvelling-over-orthodox-jeff-ballabon/ |archive-date= Jan 17, 2024 }}</ref> Ballabon's efforts also succeeded, with '']'' reporting that Ballabon "basically created a new demographic this election cycle...he helped put his fellow Orthodox Jews on the map as a separate Republican Party constituency. He — or rather, President Bush — was rewarded royally when as many as 80% of Orthodox Jews nationally gave their vote to the GOP ticket."<ref>'']'' 50; Lead Players on a Global Stage, November 12. 2004.</ref><ref>{{Cite web |date=2023-09-28 |title=THE FORWARD 50; Lead Players on a Global Stage - Be'chol Lashon |url=https://globaljews.org/articles/philanthropy/the-forward-50-lead-players-on-a-global-stage/ |access-date=2024-01-17 |archive-url=https://web.archive.org/web/20230928110317/https://globaljews.org/articles/philanthropy/the-forward-50-lead-players-on-a-global-stage/ |archive-date=2023-09-28 }}</ref>
Democrats did limited microtargeting in 2004, with some crediting microtargeting for Kerry's win in Iowa in 2004.<ref>Schaller, T: ''New Math: How a trio of savvy Kerry campaign workers used a fresh voter equation to win Iowa.'', web only. American Prospect, 2004.</ref> Some news accounts credited Republican superiority in that area for victories in that election cycle.<ref>Martin Kettle, "How Democrats missed the vote", ''The Guardian'', November 3, 2006 , accessed February 2, 2007</ref> Democrats later developed microtargeting capabilities for the ].<ref name="Vander Veen" /><ref name="Dreazen" /> "It's no secret that the other side figured this out a little sooner", said Josh Syrjamaki, director of the Minnesota chapter of ] in October 2006. "They've had four to six years' jump on us on this stuff...but we feel like we can start to catch up."<ref name="Balz">Dan Balz, Democrats Aim to Regain Edge In Getting Voters to the Polls, ''Washington Post'', October 8, 2006, accessed November 7, 2006. </ref> In India, firms like EdwardGlobal were first to combine Microtargeting with Geofencing.<ref>Jadhao, Amar, Increasing Use of Microtargeting and Geofencing in Political campaigns (March 24, 2021). Available at SSRN: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3811268 </ref>

Democrats did limited microtargeting in 2004, with some crediting microtargeting for Kerry's win in Iowa in 2004.<ref>Schaller, T: ''New Math: How a trio of savvy Kerry campaign workers used a fresh voter equation to win Iowa.'', web only. American Prospect, 2004.</ref> Some news accounts credited Republican superiority in that area for victories in that election cycle.<ref>Martin Kettle, "How Democrats missed the vote", ''The Guardian'', November 3, 2006 , accessed February 2, 2007</ref> Democrats later developed microtargeting capabilities for the ].<ref name="Vander Veen" /><ref name="Dreazen" /> "It's no secret that the other side figured this out a little sooner", said Josh Syrjamaki, director of the Minnesota chapter of ] in October 2006. "They've had four to six years' jump on us on this stuff...but we feel like we can start to catch up."<ref name="Balz">Dan Balz, Democrats Aim to Regain Edge In Getting Voters to the Polls, ''Washington Post'', October 8, 2006, accessed November 7, 2006. </ref> In India, firms like EdwardGlobal were first to combine Microtargeting with Geofencing.<ref>Jadhao, Amar, Increasing Use of Microtargeting and Geofencing in Political campaigns (March 24, 2021). Available at SSRN: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3811268</ref>

From 2010 to 2012, the ] operated the social media network ] in ] in a microtargeting effort to identify those in support and opposed to the Cuban government so a "Cuban ]" could be promoted on the platform.<ref name=":10">{{cite book |last1=Cheney-Lippold |first1=John |title=We are data: algorithms and the making of our digital selves |date=2017 |publisher=New York University press |isbn=978-1-4798-5759-3 |location=New York |pages=130–131 |quote=Quite saliently, this is what political campaigns call 'microtargeting,' in which data-driven profiles tailor political messages to potential voters on the basis of demographics, interests, and hobbies. And quite unsurprisingly, this is also exactly what the U.S. Agency for International Development (USAID) did from 2010 to 2012 in a haphazard attempt to destabilize Cuba with a 'Cuban Twitter' named ZunZuneo. ... U.S. state-employed contractors also developed the aforementioned three political measurable types with goals of fomenting what was optimistically called a 'Cuban Spring.'}}</ref>


In the ], ] played a role in first promoting ] and, eventually, ].<ref>{{cite news|journal=The Times|url=http://www.thetimes.co.uk/edition/world/trump-calls-in-brexit-experts-to-target-voters-pf0hwcts9|title=Data scientists target 20 million new voters for Trump|author=Rhys Blakely|date=2016-09-22}}</ref> However, the claims of Cambridge Analytica's influence, made by its managers, have not been proven, and Cruz's opponent ] was ultimately unsuccessful even though he, too, involved Cambridge Analytica in his campaign.<ref name="20161206spiegel">{{cite web In the ], ] played a role in first promoting ] and, eventually, ].<ref>{{cite news|journal=The Times|url=http://www.thetimes.co.uk/edition/world/trump-calls-in-brexit-experts-to-target-voters-pf0hwcts9|title=Data scientists target 20 million new voters for Trump|author=Rhys Blakely|date=2016-09-22}}</ref> However, the claims of Cambridge Analytica's influence, made by its managers, have not been proven, and Cruz's opponent ] was ultimately unsuccessful even though he, too, involved Cambridge Analytica in his campaign.<ref name="20161206spiegel">{{cite web
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==Method== ==Method==
Microtargeting is a form of targeting that uses recent technological developments to gather large amounts of online data. The data from people's digital footprints is analysed to create and convey messages that reflect an individual's preferences and personality.<ref>Krotzek, Lennart J. "Inside the Voter's Mind: The Effect of Psychometric Microtargeting on Feelings Toward and Propensity to Vote for a Candidate." ''International journal of communication'' , 2019, p. 3609+. ''Gale Literature Resource Center'', <nowiki>https://link.gale.com/apps/doc/A610256042/LitRC?u=ucberkeley&sid=LitRC&xid=0b2d9447</nowiki>. Accessed 22 Sept. 2020.</ref> Research has shown that such digital footprints can be used to accurately and unobtrusively predict psychological traits and states of large groups of people.<ref>{{cite journal |last1=Matz |first1=Sandra |last2=Appel |first2=Ruth |last3=Kosinski |first3=Michal |title=Privacy in the age of psychological targeting |journal=Current Opinion in Psychology |date=2020-02-01 |volume=31 |pages=116–121 |doi=https://doi.org/10.1016/j.copsyc.2019.08.010}}</ref>Microtargeting is a modification of a practice used by commercial direct marketers. It would not be possible on a large scale without the development of large and sophisticated ]s that contain data about as many voters as possible. The database essentially tracks voter habits in the same ways that companies like ] track consumer spending habits. The ] database is called ]. The Democratic National Committee effort is called VoteBuilder.<ref name="VoteBuilder">{{cite news|url=http://thehill.com/campaign-2008/dnc-holds-national-training-as-it-rolls-ut-new-oter-file-2007-08-15.html|work=The Hill|title=DNC holds national training as it rolls out new voter file|date=August 15, 2007|author=Aaron Blake}}</ref> A parallel Democratic effort is being developed by ], a $9 million initiative headed by ],<ref name="Dreazen" /> while the leading non-partisan database is offered by ].<ref name="Aristotle" >{{cite news|url=http://www.vanityfair.com/politics/features/2007/12/aristotle200712|work=Vanity Fair|title=Big Brother Inc.|date=December 3, 2007|author=James Verini}}</ref> Microtargeting is a form of targeting that uses recent technological developments to gather large amounts of online data. The data from people's digital footprints is analysed to create and convey messages that reflect an individual's preferences and personality.<ref>Krotzek, Lennart J. "Inside the Voter's Mind: The Effect of Psychometric Microtargeting on Feelings Toward and Propensity to Vote for a Candidate." ''International journal of communication'' , 2019, p. 3609+. ''Gale Literature Resource Center'', https://link.gale.com/apps/doc/A610256042/LitRC?u=ucberkeley&sid=LitRC&xid=0b2d9447 . Accessed 22 Sept. 2020.</ref> Research has shown that such digital footprints can be used to accurately and unobtrusively predict psychological traits and states of large groups of people.<ref>{{cite journal |last1=Matz |first1=Sandra |last2=Appel |first2=Ruth |last3=Kosinski |first3=Michal |title=Privacy in the age of psychological targeting |journal=Current Opinion in Psychology |date=2020-02-01 |volume=31 |pages=116–121 |doi=10.1016/j.copsyc.2019.08.010 |pmid=31563799 |s2cid=202255877 }}</ref> Microtargeting is a modification of a practice used by commercial direct marketers. It would not be possible on a large scale without the development of large and sophisticated ]s that contain data about as many voters as possible. The database essentially tracks voter habits in the same ways that companies like ] track consumer spending habits. The ] database is called ]. The Democratic National Committee effort is called VoteBuilder.<ref name="VoteBuilder">{{cite news|url=http://thehill.com/campaign-2008/dnc-holds-national-training-as-it-rolls-ut-new-oter-file-2007-08-15.html|work=The Hill|title=DNC holds national training as it rolls out new voter file|date=August 15, 2007|author=Aaron Blake}}{{dead link|date=April 2024|bot=medic}}{{cbignore|bot=medic}}</ref> A parallel Democratic effort is being developed by ], a $9 million initiative headed by ],<ref name="Dreazen" /> while the leading non-partisan database is offered by ].<ref name="Aristotle" >{{cite magazine|url=http://www.vanityfair.com/politics/features/2007/12/aristotle200712|magazine=Vanity Fair|title=Big Brother Inc.|date=December 3, 2007|author=James Verini}}</ref>


The databases contain specific information about a particular voter (party affiliation, frequency of voting, contributions, volunteerism, etc.) with other activities and ] available from commercial ]. For instance, the company Cambridge Analytica added the OCEAN psychological profile (openness, conscientiousness, extraversion, agreeableness, and neuroticism) analysis to other private and public data, and developed the ability to “micro-target” individual consumers or voters with messages most likely to influence their behavior.<ref>{{cite journal |last1=Isaak |first1=Jim |last2=Hanna |first2=Mina J. |title=User Data Privacy: Facebook, Cambridge Analytica, and Privacy Protection |journal=Computer |date=August 2018 |volume=51 |issue=8 |pages=56–59 |doi=10.1109/MC.2018.3191268}}</ref> Such personal information is a "product" sold to interested companies. These data are particularly illuminating when portrayed through a ] (GIS), where trends based on location can be mapped alongside dozens or hundreds of other variables. This geographic depiction also makes it ideal for volunteers to visit potential voters (armed with lists in hand, laid out in the shortest route—much like how ] and ] pre-determine delivery routes). The databases contain specific information about a particular voter (party affiliation, frequency of voting, contributions, volunteerism, etc.) with other activities and ] available from commercial ]. For instance, the company Cambridge Analytica added the OCEAN psychological profile (openness, conscientiousness, extraversion, agreeableness, and neuroticism) analysis to other private and public data, and developed the ability to “micro-target” individual consumers or voters with messages most likely to influence their behavior.<ref name="User Data Privacy: Facebook, Cambri">{{cite journal |last1=Isaak |first1=Jim |last2=Hanna |first2=Mina J. |title=User Data Privacy: Facebook, Cambridge Analytica, and Privacy Protection |journal=Computer |date=August 2018 |volume=51 |issue=8 |pages=56–59 |doi=10.1109/MC.2018.3191268|s2cid=52047339 }}</ref> Such personal information is a "product" sold to interested companies. These data are particularly illuminating when portrayed through a ] (GIS), where trends based on location can be mapped alongside dozens or hundreds of other variables. This geographic depiction also makes it ideal for volunteers to visit potential voters (armed with lists in hand, laid out in the shortest route—much like how ] and ] pre-determine delivery routes).


These databases are then ] to identify issues important to each voter and whether that voter is more likely to identify with one party or another. Political information is obviously important here, but consumer preferences can play a role as well. Individual voters are then put into groups on the basis of sophisticated computer modeling. Such groups have names like "Downscale Union Independents", "Tax and Terrorism Moderates," and "Older Suburban Newshounds."<ref name="Dreazen" /><ref name="Balz" /> These databases are then ] to identify issues important to each voter and whether that voter is more likely to identify with one party or another. As described by Cambridge Analytica’s CEO, their key was to identify people who might be enticed to vote for their client or be discouraged to vote for their opponent.<ref name="User Data Privacy: Facebook, Cambri"/> Political information is obviously important here, but consumer preferences can play a role as well. Individual voters are then put into groups on the basis of sophisticated computer modeling. Such groups have names like "Downscale Union Independents", "Tax and Terrorism Moderates," and "Older Suburban Newshounds."<ref name="Dreazen" /><ref name="Balz" />


Once a multitude of voting groups is established according to these criteria and their minute political differences, then the tailored messages can be sent via the appropriate means. While political parties and candidates once prepared a single television advertisement for general broadcast nationwide, it is now not at all uncommon to have several dozen variations on the one message, each with a unique and tailored message for that small demographic sliver of the voting public. This is the same for radio advertisement, direct mail, email, as well as stump speeches and fundraising events. Once a multitude of voting groups is established according to these criteria and their minute political differences, then the tailored messages can be sent via the appropriate means. While political parties and candidates once prepared a single television advertisement for general broadcast nationwide, it is now not at all uncommon to have several dozen variations on the one message, each with a unique and tailored message for that small demographic sliver of the voting public. This is the same for radio advertisement, direct mail, email, as well as ] and fundraising events.


==See also== ==See also==

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Microtargeting is the use of online data to tailor advertising messages to individuals, based on the identification of recipients’ personal vulnerabilities. Such tactics can be used for promoting a product or a political candidate. Direct marketing data mining techniques that are used often involve predictive market segmentation (aka cluster analysis). Microtargeting's tactics rely on transmitting a tailored message to a subgroup on the basis of unique information about that subgroup.

Microtargeting is increasingly used by political parties and in election campaigns, including Australia, the United States Republican and Democratic political parties, as well as candidates who track individual voters and identify potential supporters. They use various means of communication such as direct mail, phone calls, home visits, television, radio, web advertising, email, and text messaging, among others, to communicate with voters, crafting messages to build support for fundraising, campaign events, volunteering, and eventually to turn them out to the polls on the election day.

Microtargeting can also be used, sometimes by foreign actors, to spread disinformation about political candidates and events among target groups. For example, during the 2016 U.S. election, Russian disinformation campaigns targeted Facebook followers and now-defunct Cambridge Analytica exploited their data. Concerns about the legality and restriction of microtargeting have been raised in both Europe and the United States.

History

Although some of the tactics of microtargeting had been used in California since 1992, it really started to be used nationally only in 2004. In that year, Karl Rove, along with Blaise Hazelwood at the Republican National Committee, used it to reach voters in 18 states that George W. Bush's reelection campaign was not able to reach by other means. The results were greater contacts with likely Bush voters. For example, in Iowa the campaign was able to reach 92% of eventual Bush voters (compared to 50% in 2000) and in Florida it was able to reach 84% (compared to 50% in 2000). Much of this pioneering work was done by Alex Gage and his firm, TargetPoint Consulting.

Also in 2004, Jeff Ballabon, a senior executive at niche content publisher and Internet giant Primedia, Inc., owner of About.com, independently engaged in a form of microtargeting for the Jewish vote. "According to people familiar with the campaign, he advised the White House on how to reach each of the dozens of distinct Orthodox communities-Syrian and Hungarian, Hasidic and Haredi." Ballabon's efforts also succeeded, with The Forward reporting that Ballabon "basically created a new demographic this election cycle...he helped put his fellow Orthodox Jews on the map as a separate Republican Party constituency. He — or rather, President Bush — was rewarded royally when as many as 80% of Orthodox Jews nationally gave their vote to the GOP ticket."

Democrats did limited microtargeting in 2004, with some crediting microtargeting for Kerry's win in Iowa in 2004. Some news accounts credited Republican superiority in that area for victories in that election cycle. Democrats later developed microtargeting capabilities for the 2006 election cycle. "It's no secret that the other side figured this out a little sooner", said Josh Syrjamaki, director of the Minnesota chapter of America Votes in October 2006. "They've had four to six years' jump on us on this stuff...but we feel like we can start to catch up." In India, firms like EdwardGlobal were first to combine Microtargeting with Geofencing.

From 2010 to 2012, the United States Agency for International Development (USAID) operated the social media network ZunZuneo in Cuba in a microtargeting effort to identify those in support and opposed to the Cuban government so a "Cuban Spring" could be promoted on the platform.

In the 2016 United States presidential election, Cambridge Analytica played a role in first promoting Ted Cruz and, eventually, Donald Trump. However, the claims of Cambridge Analytica's influence, made by its managers, have not been proven, and Cruz's opponent Ben Carson was ultimately unsuccessful even though he, too, involved Cambridge Analytica in his campaign.

Method

Microtargeting is a form of targeting that uses recent technological developments to gather large amounts of online data. The data from people's digital footprints is analysed to create and convey messages that reflect an individual's preferences and personality. Research has shown that such digital footprints can be used to accurately and unobtrusively predict psychological traits and states of large groups of people. Microtargeting is a modification of a practice used by commercial direct marketers. It would not be possible on a large scale without the development of large and sophisticated databases that contain data about as many voters as possible. The database essentially tracks voter habits in the same ways that companies like Visa track consumer spending habits. The Republican National Committee's database is called Voter Vault. The Democratic National Committee effort is called VoteBuilder. A parallel Democratic effort is being developed by Catalist, a $9 million initiative headed by Harold Ickes, while the leading non-partisan database is offered by Aristotle.

The databases contain specific information about a particular voter (party affiliation, frequency of voting, contributions, volunteerism, etc.) with other activities and habits available from commercial data brokers. For instance, the company Cambridge Analytica added the OCEAN psychological profile (openness, conscientiousness, extraversion, agreeableness, and neuroticism) analysis to other private and public data, and developed the ability to “micro-target” individual consumers or voters with messages most likely to influence their behavior. Such personal information is a "product" sold to interested companies. These data are particularly illuminating when portrayed through a geographic information system (GIS), where trends based on location can be mapped alongside dozens or hundreds of other variables. This geographic depiction also makes it ideal for volunteers to visit potential voters (armed with lists in hand, laid out in the shortest route—much like how FedEx and UPS pre-determine delivery routes).

These databases are then mined to identify issues important to each voter and whether that voter is more likely to identify with one party or another. As described by Cambridge Analytica’s CEO, their key was to identify people who might be enticed to vote for their client or be discouraged to vote for their opponent. Political information is obviously important here, but consumer preferences can play a role as well. Individual voters are then put into groups on the basis of sophisticated computer modeling. Such groups have names like "Downscale Union Independents", "Tax and Terrorism Moderates," and "Older Suburban Newshounds."

Once a multitude of voting groups is established according to these criteria and their minute political differences, then the tailored messages can be sent via the appropriate means. While political parties and candidates once prepared a single television advertisement for general broadcast nationwide, it is now not at all uncommon to have several dozen variations on the one message, each with a unique and tailored message for that small demographic sliver of the voting public. This is the same for radio advertisement, direct mail, email, as well as stump speeches and fundraising events.

See also

References

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External links

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