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{{AfC submission|t||ts=20250115234523|u=Anais77|ns=118|demo=}} | |||
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Founded in 2006 in the ] under the brand name Nearshore, Advensus started with 100 workstations dedicated to outbound telemarketing. Today, the company has over 6000 workstations and provides nearshore contact center services including customer care, collections, back-office support, and sales. | Founded in 2006 in the ] under the brand name Nearshore, Advensus started with 100 workstations dedicated to outbound telemarketing. Today, the company has over 6000 workstations and provides nearshore contact center services including customer care, collections, back-office support, and sales. | ||
{{Infobox company | |||
| name = Advensus | |||
| native_name = | |||
| native_name_lang = <!-- Use ISO 639-1 code, e.g. "fr" for French. For multiple names in different languages, use {{lang||}}. --> | |||
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] | |||
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| image = | |||
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| type =Privately-held | |||
| founded = <!-- if known: {{start date and age|YYYY|MM|DD}} in ], ], ] --> | |||
| founder = <!-- or: | founders = --> | |||
| area_served = <!-- or: | areas_served = --> | |||
| key_people = Thomas Oronti - President and CEO | |||
| industry = ] | |||
| brands = Advensus, Nearshore Contact Centers | |||
| services = Outbound voice, back office support, non-voice customer support, self-service automation, and ] | |||
| num_employees = 6,000 | |||
| ratio = <!-- for BANKS ONLY --> | |||
| rating = <!-- for BANKS ONLY --> | |||
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| website = <!-- or: | homepage = --><!-- {{URL|example.com}} --> {{URL|advensus.com}} | |||
}} | |||
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The company has seven facilities -- six in ] and one in ]. These centers support English and Spanish language services. Advensus serves industries, including cable and telecom, healthcare, financial services and insurance, consumer goods, retail, business services, education, travel, and entertainment, as well as logistics. | The company has seven facilities -- six in ] and one in ]. These centers support English and Spanish language services. Advensus serves industries, including cable and telecom, healthcare, financial services and insurance, consumer goods, retail, business services, education, travel, and entertainment, as well as logistics. | ||
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In March 2024, Advensus launched the Clean Rivers DR Foundation, aiming to protect, restore, and clean the rivers of the country, beginning with the iconic Isabela River. <ref></ref> | In March 2024, Advensus launched the Clean Rivers DR Foundation, aiming to protect, restore, and clean the rivers of the country, beginning with the iconic Isabela River. <ref></ref> | ||
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Founded in 2006 in the Dominican Republic under the brand name Nearshore, Advensus started with 100 workstations dedicated to outbound telemarketing. Today, the company has over 6000 workstations and provides nearshore contact center services including customer care, collections, back-office support, and sales.
Company type | Privately-held |
---|---|
Industry | Business process outsourcing |
Key people | Thomas Oronti - President and CEO |
Brands | Advensus, Nearshore Contact Centers |
Services | Outbound voice, back office support, non-voice customer support, self-service automation, and Customer Service |
Number of employees | 6,000 |
Website | advensus |
The company has seven facilities -- six in Santo Domingo and one in Trinidad. These centers support English and Spanish language services. Advensus serves industries, including cable and telecom, healthcare, financial services and insurance, consumer goods, retail, business services, education, travel, and entertainment, as well as logistics.
Advensus CEO, Thomas Oronti, became a frequent commentator on the contact center industry in the Dominican Republic.
In August 2016, it was announced that The Assembly of the Dominican Association of Free Zones (ADOZONA) unanimously elected Thomas Oronti, CEO of Advensus Contact Centers, as Executive Member of the Board and Head of the Call Center Commission.
In March 2024, Advensus launched the Clean Rivers DR Foundation, aiming to protect, restore, and clean the rivers of the country, beginning with the iconic Isabela River.
- Red Tape and Complexity Create Headaches in Latin America, Opportunity in Argentina
- Santo Domingo’s Strengths Outweigh Talent, Legal Drawbacks
- Advensus CEO, Newest Member of the Executive Board at ADOZONA
- Clean Rivers DR Foundation, initiative for the protection of rivers in the Dominican Republic