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{{short description|Public transport network in Queensland}}
{{Multiple issues|
{{refimprove|date=April 2010}} {{moresources|date=February 2022}}
{{Update|date=May 2020}} {{Use Australian English|date=February 2022}}
{{Use dmy dates|date=August 2019}}
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{{Infobox government agency {{Infobox government agency
| name = '''qconnect''' | name = '''qconnect'''
| type = agency | type = agency
| logo = QConnect logo.svg | logo = QConnect logo.svg
| formed = 20 December 2007 | formed = 20 December 2007
| dissolved = 16 January 2023
⚫ | jurisdiction = ]
| superseding1 = ]
| chief1_name = ]
⚫ | jurisdiction = ]
| chief1_name = ]<ref>Queensland Government - Department of Transport and Main Roads 2021, Director-General, https://www.tmr.qld.gov.au/About-us/Our-organisation/Director-General {{Webarchive|url=https://web.archive.org/web/20230323080415/https://www.tmr.qld.gov.au/about-us/our-organisation/director-general |date=23 March 2023 }}</ref>
| chief1_position = Director-General (Department of Transport and Main Roads) | chief1_position = Director-General (Department of Transport and Main Roads)
| parent_department = ] | parent_department = ]
| website = {{URL|https://www.tmr.qld.gov.au/Travel-and-transport/qconnect}} | website = {{URL|https://www.tmr.qld.gov.au/Travel-and-transport/qconnect}}
}} }}




'''''qconnect''''' is a network of integrated public passenger transport services that cover subsidised and/or regulated bus, coach and aviation networks in Regional Queensland, Australia. It was introduced by the ] in December 2007, and is an agency operated by the ]. ''qconnect'' provides public transport services and greater connectivity and accessibility of services throughout regional, rural and remote Queensland by working with contracted transport operators. '''''qconnect''''' was a network of integrated public passenger transport services that covered subsidised and/or regulated bus, coach and aviation networks in Regional Queensland, Australia.<ref>Queensland Government - Department of Education and Training 2014, Transport, https://www.qld.gov.au/education/international/live/transport {{Webarchive|url=https://web.archive.org/web/20230512183238/https://www.qld.gov.au/education/international/live/transport |date=12 May 2023 }}</ref> It was introduced by the ] in December 2007, and was an agency operated by the ]. ''qconnect'' provided public transport services and greater connectivity and accessibility of services throughout regional, rural and remote Queensland by working with contracted transport operators.


''qconnect'' is the regional counterpart for the ] network operating across South East Queensland. ''qconnect'' was the regional counterpart for the ] network operating across South East Queensland and some parts of Regional Queensland.

Throughout 2022 and 2023, regional bus operations were being transferred from ''qconnect'' and joined the wider ] network. This occurred to create a more consistent and simplified public transport network in Queensland. On 16 January 2023, all regional networks were transferred to ], with the ''qconnect'' brand becoming defunct. <ref>{{Cite web |title=We're growing across Queensland |url=https://translink.com.au/about-translink/brand |access-date=2022-12-12 |website=Translink |language=en |archive-date=28 March 2023 |archive-url=https://web.archive.org/web/20230328144419/https://translink.com.au/about-translink/brand |url-status=live }}</ref>


==Bus Stops== ==Bus Stops==
] ]
] ]


''qconnect'' has different types of bus stop designs, depending on the projected patronage and usage of the bus stop. ''qconnect'' had different types of bus stop designs, depending on the projected patronage and usage of the bus stop.


===Hail'n'Ride Bus Stops<ref>Queensland Government - Department of Transport and Main Roads 2020, Public Transport Infrastructure Manual, https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual {{Webarchive|url=https://web.archive.org/web/20230325073152/https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual |date=25 March 2023 }}</ref>===
===Hail'n'Ride Bus Stops===


Hail'n'Ride bus stops are usually located in areas with low population or low projected passenger patronage. These stops generally feature no bus stop signage or infrastructure, and generally aren't wheelchair accessible. As with most ''qconnect'' routes, it is possible to hail a bus to stop anywhere along the bus route where it is safe to do so, so these stops are used as timing points for timetables. Hail'n'Ride bus stops were usually located in areas with low population or low projected passenger patronage. These stops generally featured no bus stop signage or infrastructure, and generally aren't wheelchair accessible. As with most ''qconnect'' routes, it is possible to hail a bus to stop anywhere along the bus route where it is safe to do so, so these stops are used as timing points for timetables.


===Minimum Boarding Point Bus Stops<ref>Queensland Government - Department of Transport and Main Roads 2020, Public Transport Infrastructure Manual, https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual {{Webarchive|url=https://web.archive.org/web/20230325073152/https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual |date=25 March 2023 }}</ref>===
===Minimum Boarding Point Bus Stops===


Minimum boarding point bus stops are usually located in low population suburban areas, along outbound routes, or in space constrained locations. These stops generally feature bus stop signage, along with tactile ground surface indicators, and are wheelchair accessible. They do not feature bus shelters, seating or any other infrastructure. Minimum boarding point bus stops are usually located in low population suburban areas, along outbound routes, or in space constrained locations. These stops generally feature bus stop signage, along with tactile ground surface indicators, and are wheelchair accessible. They do not feature bus shelters, seating or any other infrastructure.


===Regular and Intermediate Bus Stops<ref>Queensland Government - Department of Transport and Main Roads 2020, Public Transport Infrastructure Manual, https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual {{Webarchive|url=https://web.archive.org/web/20230325073152/https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual |date=25 March 2023 }}</ref>===
===Regular and Intermediate Bus Stops===


Regular and intermediate bus stops are usually located in suburban or city areas with low-moderate passenger demand and moderate service frequency. These stops generally feature bus stop signage, tactile ground surface indicators, wheelchair accessibility and bus shelters and seating. Regular and intermediate bus stops are usually located in suburban or city areas with low-moderate passenger demand and moderate service frequency. These stops generally feature bus stop signage, tactile ground surface indicators, wheelchair accessibility and bus shelters and seating.


===Premium Bus Stops<ref>Queensland Government - Department of Transport and Main Roads 2020, Public Transport Infrastructure Manual, https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual {{Webarchive|url=https://web.archive.org/web/20230325073152/https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual |date=25 March 2023 }}</ref>===
===Premium Bus Stops===


Premium bus stops are usually located near major attractions, such as public services, shopping centres and bus interchanges. These stops generally feature improved bus stop signage, tactile ground surface indicators, wheelchair accessibility and multiple seated shelters. They can also feature infrastructure such as rubbish bins, vending machines and CCTV. Premium bus stops are usually located near major attractions, such as public services, shopping centres and bus interchanges. These stops generally feature improved bus stop signage, tactile ground surface indicators, wheelchair accessibility and multiple seated shelters. They can also feature infrastructure such as rubbish bins, vending machines and CCTV.


==Zones and Fares== ==Zones, Fares and Ticketing==
qconnect fares are calculated depending on how many zones are travelled. Zone boundaries can be found on route and network maps along with a fare zone calculator. Fare zones and fare costs differ between regions.<ref>Queensland Government - Department of Transport and Main Roads 2019, qconnect Passenger Transport Policies, https://www.tmr.qld.gov.au/About-us/Corporate-information/Policies/qconnect-passenger-transport-policies {{Webarchive|url=https://web.archive.org/web/20230308174337/https://www.tmr.qld.gov.au/About-us/Corporate-information/Policies/qconnect-passenger-transport-policies |date=8 March 2023 }}</ref>
Tickets available include:
*Single – one-way travel with unlimited transfers for two hours dependent on any ''qconnect'' service.
*Daily – the equivalent of a return ticket, but unlimited travel within the zones described on the date of purchase, for around twice the cost of a single ticket. Depending on the number of zones purchased, the daily fare is sometimes cheaper than the cost of two singles.
*Weekly - Unlimited travel within the zones purchased for one week (seven consecutive days) from the date of issue.
*Monthly - Unlimited travel within the zones purchased for one month (four consecutive weeks) from the date of issue.


The following ticket types were available for bus patrons to purchase:
⚫ Concession fares – ''qconnect'' provides standard concession fares for the following:
⚫ *Children 5–14 years of age inclusive. Children four and under travel for free.
⚫ *full-time students from approved Queensland schools, TAFEs, and universities undertaking Austudy, Abstudy or Youth Allowance approved courses. Approved Students are required to produce a Tertiary Travel Card.
⚫ *Queensland Pensioners holding an approved Queensland Pensioner Concession Card issued by Centrelink or Department of Veterans' Affairs.
*Seniors holding a Queensland Seniors Card (not a Seniors Discount Card).<ref> {{webarchive |url=https://web.archive.org/web/20080721013551/http://www.transport.qld.gov.au/resources/file/eb218607830a5db/Pdf_townsville_network_guide.pdf |date=July 21, 2008 }}, page 8, retrieved 27 March 2008</ref>


==Regions Operated== ===Single Ticket===
*Provides one way travel between the purchased zones. In some areas, to transfer buses, you will need to purchase a transfer single ticket
''qconnect'' contracts the operation of urban bus services in the following regions:<ref> Queensland Government</ref>


===Airlie Beach and Proserpine=== ===Daily Ticket===
*Provides unlimited return travel between the purchased zones until the last service of the day. In some areas, to transfer buses, you will need to purchase a transfer daily ticket
*Bus Services Operator - ]
*Daily tickets are priced at the cost of two single tickets


===Bowen=== ===Weekly Ticket===
*Provides unlimited travel between the purchased zones until the last service after a period of seven consecutive days from the date of purchase – In some areas, to transfer buses, you will need to purchase a transfer weekly ticket
*Bus Services Operator - ]


*Weekly tickets are priced at the cost of eight single tickets and rounded up to the nearest ten cents
=== Bundaberg===
* Bus Services Operator - Duffy's City Buses
* Bus Services Operator - ]


===Gladstone=== ===Concession fares===
⚫ ''qconnect'' provides standard concession fares for the following:
*Bus Services Operator - ]
⚫ *Children 5–14 years of age inclusive – Children four and under travel for free
⚫ *full-time students from approved Queensland schools, TAFEs, and universities undertaking Austudy, Abstudy or Youth Allowance approved courses – Approved Students are required to produce a Tertiary or Secondary Identification Card
⚫ *Queensland Pensioners holding an approved Queensland Pensioner Concession Card issued by Centrelink or Department of Veterans' Affairs
*Seniors holding a Queensland Seniors Card (not a Seniors Discount Card)


===Gympie=== ===Ticketing===
*Bus Services Operator - Polleys Coaches


All ''qconnect'' services were cash only and did not accept ] payments. ] is currently in the testing phase of its Smart Ticketing Project. Once smart ticketing is rolled out, which is scheduled for 2023, all current ] services (''qconnect services'' before 16 January 2023) will be able to accept ] and credit cards, as well as being able to provide real-time bus tracking on the ''MyTranslink'' App and on third-party partners like Google Maps.<ref>TransLink 2022, Smart Ticketing Project, https://translink.com.au/about-translink/projects-and-initiatives/smart-ticketing/info {{Webarchive|url=https://web.archive.org/web/20230323205102/https://translink.com.au/about-translink/projects-and-initiatives/smart-ticketing/info |date=23 March 2023 }}</ref>
===Hervey Bay===
*Bus Services Operator - Wide Bay Transit


Smart Ticketing has been trialed in Bowen, Hervey Bay, Innisfail, Maryborough and North Stradbroke Island. However, cashless payment was not being accepted during the trial in these areas.
===Innisfail===
*Bus Services Operator - ]

===Kilcoy to Caboolture===
*Bus Services Operator - GJ & LE Christensen Bus & Coach

===Maryborough===
*Bus Services Operator - Wide Bay Transit

===North Stradbroke Island===
*Bus Services Operator - Stradbroke Island Buses

===Rockhampton===
*Bus Services Operator - ]
*Bus Services Operator - ]

===Sunshine Coast Hinterland===
*Bus Services Operator - Glasshouse Country Coaches

===Warwick===
*Bus Services Operator - Haidley's Panoramic Coaches

===Yeppoon===
*Bus Services Operator - ]


==See also== ==See also==
{{Portal|Queensland}} {{Portal|Queensland}}
*] *]
*] *]


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] ]
] ]

{{Public transport in Queensland}}

Latest revision as of 05:27, 14 January 2025

Public transport network in Queensland
This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed.
Find sources: "QConnect" – news · newspapers · books · scholar · JSTOR (February 2022) (Learn how and when to remove this message)

qconnect
Agency overview
Formed20 December 2007
Dissolved16 January 2023
Superseding agency
JurisdictionRegional Queensland
Agency executive
  • Neil Scales, Director-General (Department of Transport and Main Roads)
Parent departmentTransport and Main Roads
Websitewww.tmr.qld.gov.au/Travel-and-transport/qconnect


qconnect was a network of integrated public passenger transport services that covered subsidised and/or regulated bus, coach and aviation networks in Regional Queensland, Australia. It was introduced by the Queensland Government in December 2007, and was an agency operated by the Department of Transport and Main Roads (TMR). qconnect provided public transport services and greater connectivity and accessibility of services throughout regional, rural and remote Queensland by working with contracted transport operators.

qconnect was the regional counterpart for the Translink network operating across South East Queensland and some parts of Regional Queensland.

Throughout 2022 and 2023, regional bus operations were being transferred from qconnect and joined the wider Translink network. This occurred to create a more consistent and simplified public transport network in Queensland. On 16 January 2023, all regional networks were transferred to Translink, with the qconnect brand becoming defunct.

Bus Stops

QConnect premium bus stop
QConnect regular bus stop

qconnect had different types of bus stop designs, depending on the projected patronage and usage of the bus stop.

Hail'n'Ride Bus Stops

Hail'n'Ride bus stops were usually located in areas with low population or low projected passenger patronage. These stops generally featured no bus stop signage or infrastructure, and generally aren't wheelchair accessible. As with most qconnect routes, it is possible to hail a bus to stop anywhere along the bus route where it is safe to do so, so these stops are used as timing points for timetables.

Minimum Boarding Point Bus Stops

Minimum boarding point bus stops are usually located in low population suburban areas, along outbound routes, or in space constrained locations. These stops generally feature bus stop signage, along with tactile ground surface indicators, and are wheelchair accessible. They do not feature bus shelters, seating or any other infrastructure.

Regular and Intermediate Bus Stops

Regular and intermediate bus stops are usually located in suburban or city areas with low-moderate passenger demand and moderate service frequency. These stops generally feature bus stop signage, tactile ground surface indicators, wheelchair accessibility and bus shelters and seating.

Premium Bus Stops

Premium bus stops are usually located near major attractions, such as public services, shopping centres and bus interchanges. These stops generally feature improved bus stop signage, tactile ground surface indicators, wheelchair accessibility and multiple seated shelters. They can also feature infrastructure such as rubbish bins, vending machines and CCTV.

Zones, Fares and Ticketing

qconnect fares are calculated depending on how many zones are travelled. Zone boundaries can be found on route and network maps along with a fare zone calculator. Fare zones and fare costs differ between regions.

The following ticket types were available for bus patrons to purchase:

Single Ticket

  • Provides one way travel between the purchased zones. In some areas, to transfer buses, you will need to purchase a transfer single ticket

Daily Ticket

  • Provides unlimited return travel between the purchased zones until the last service of the day. In some areas, to transfer buses, you will need to purchase a transfer daily ticket
  • Daily tickets are priced at the cost of two single tickets

Weekly Ticket

  • Provides unlimited travel between the purchased zones until the last service after a period of seven consecutive days from the date of purchase – In some areas, to transfer buses, you will need to purchase a transfer weekly ticket
  • Weekly tickets are priced at the cost of eight single tickets and rounded up to the nearest ten cents

Concession fares

qconnect provides standard concession fares for the following:

  • Children 5–14 years of age inclusive – Children four and under travel for free
  • full-time students from approved Queensland schools, TAFEs, and universities undertaking Austudy, Abstudy or Youth Allowance approved courses – Approved Students are required to produce a Tertiary or Secondary Identification Card
  • Queensland Pensioners holding an approved Queensland Pensioner Concession Card issued by Centrelink or Department of Veterans' Affairs
  • Seniors holding a Queensland Seniors Card (not a Seniors Discount Card)

Ticketing

All qconnect services were cash only and did not accept go card payments. Queensland Department of Transport and Main Roads is currently in the testing phase of its Smart Ticketing Project. Once smart ticketing is rolled out, which is scheduled for 2023, all current Translink services (qconnect services before 16 January 2023) will be able to accept go card and credit cards, as well as being able to provide real-time bus tracking on the MyTranslink App and on third-party partners like Google Maps.

Smart Ticketing has been trialed in Bowen, Hervey Bay, Innisfail, Maryborough and North Stradbroke Island. However, cashless payment was not being accepted during the trial in these areas.

See also

References

  1. Queensland Government - Department of Transport and Main Roads 2021, Director-General, https://www.tmr.qld.gov.au/About-us/Our-organisation/Director-General Archived 23 March 2023 at the Wayback Machine
  2. Queensland Government - Department of Education and Training 2014, Transport, https://www.qld.gov.au/education/international/live/transport Archived 12 May 2023 at the Wayback Machine
  3. "We're growing across Queensland". Translink. Archived from the original on 28 March 2023. Retrieved 12 December 2022.
  4. Queensland Government - Department of Transport and Main Roads 2020, Public Transport Infrastructure Manual, https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual Archived 25 March 2023 at the Wayback Machine
  5. Queensland Government - Department of Transport and Main Roads 2020, Public Transport Infrastructure Manual, https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual Archived 25 March 2023 at the Wayback Machine
  6. Queensland Government - Department of Transport and Main Roads 2020, Public Transport Infrastructure Manual, https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual Archived 25 March 2023 at the Wayback Machine
  7. Queensland Government - Department of Transport and Main Roads 2020, Public Transport Infrastructure Manual, https://www.publications.qld.gov.au/dataset/public-transport-infrastructure-manual Archived 25 March 2023 at the Wayback Machine
  8. Queensland Government - Department of Transport and Main Roads 2019, qconnect Passenger Transport Policies, https://www.tmr.qld.gov.au/About-us/Corporate-information/Policies/qconnect-passenger-transport-policies Archived 8 March 2023 at the Wayback Machine
  9. TransLink 2022, Smart Ticketing Project, https://translink.com.au/about-translink/projects-and-initiatives/smart-ticketing/info Archived 23 March 2023 at the Wayback Machine
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