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| Founded in 2006 in the ] under the brand name Nearshore, Advensus started with 100 workstations dedicated to outbound telemarketing. Today, the company has over 6000 workstations and provides nearshore contact center services including customer care, collections, back-office support, and sales. | Founded in 2006 in the ] under the brand name Nearshore, Advensus started with 100 workstations dedicated to outbound telemarketing. Today, the company has over 6000 workstations and provides nearshore contact center services including customer care, collections, back-office support, and sales. | ||
| {{Short description| |
{{Short description|Dominican Republic contact center}} | ||
| {{Infobox company | {{Infobox company | ||
| | name = Advensus | | name = Advensus | ||
Revision as of 21:23, 15 January 2025
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Founded in 2006 in the Dominican Republic under the brand name Nearshore, Advensus started with 100 workstations dedicated to outbound telemarketing. Today, the company has over 6000 workstations and provides nearshore contact center services including customer care, collections, back-office support, and sales.
Dominican Republic contact center | |
| Company type | Privately-held |
|---|---|
| Industry | Business process outsourcing |
| Key people | Thomas Oronti - President and CEO |
| Brands | Advensus, Nearshore Contact Centers |
| Services | Outbound voice, back office support, non-voice customer support, self-service automation, and Customer Service |
| Number of employees | 1,500 |
| Website | advensus |
The company has seven facilities -- six in Santo Domingo and one in Trinidad. These centers support English and Spanish language services. Advensus serves industries, including cable and telecom, healthcare, financial services and insurance, consumer goods, retail, business services, education, travel, and entertainment, as well as logistics.
Advensus CEO, Thomas Oronti, became a frequent commentator on the contact center industry in the Dominican Republic.
In August 2016, it was announced that The Assembly of the Dominican Association of Free Zones (ADOZONA) unanimously elected Thomas Oronti, CEO of Advensus Contact Centers, as Executive Member of the Board and Head of the Call Center Commission.
In March 2024, Advensus launched the Clean Rivers DR Foundation, aiming to protect, restore, and clean the rivers of the country, beginning with the iconic Isabela River.